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They have not had the Linn franchise long, but i am sure they will have been factory trained, as i am sure you are aware they are the sole Linn dealers for Leeds & West Yorkshire, since Bill Fraser at Audio Projects retired. There is always the Sound Org at York, 

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It's Bill's retirement that caused me to ask the question. If I need any work on the LP12 I'll be reluctant to put it in the hands of someone untried and without any recommendations, so although Otley is close to home, and with parking, it'll have to be a trip to York.

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I'd stick  with  the Sound Org for LP12 fettling .

It's difficult isn't it ....because experience and a love of the product can count for a lot with getting the best from an LP12... but dealers don't clock up the hours they used to do playing with turntables.

There's no reason why new dealers shouldn't have been very well trained in LP12 set up....but you can't help wondering whether they all are, or whether some of them are all that interested .

Linn used to specify and flag the LP12 Specialist dealers . Do they still do that ? 

[I'm not saying that all long standing dealerships are good  and all new ones bad. I'm sure there are plenty of young fettlers with a love of the product  who will carry the torch with distinction .

...And there have always been a few Linn dealers  who should never  have been allowed within with a mile of an LP12 unless they'd first been searched for any concealed  nut runners or Allen keys :D]

Edited by Smokestack

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As an aside...

I think some of we  , erm,  slightly older LP12 fettlers  would acknowledge that modern LP12s are easier to set up than ever...

...but it's the older decks which often require that extra experience and insight to get them singing .

Edited by Smokestack

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Me  Again,

Just had a thought about DNA .

I'd forgotten  but I think  the lads there have quite a bit of  LP12 experience in previous lives  . ...so I think you'd likely be in safe hands, with ease of  parking as a bonus.

Edited by Smokestack
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On 26/11/2019 at 03:33, Smokestack said:

As an aside...

I think some of we  , erm,  slightly older LP12 fettlers  would acknowledge that modern LP12s are easier to set up than ever...

...but it's the older decks which often require that extra experience and insight to get them singing .

Yes, and no.  The springs and grommets are more consistent and generally easier to get working right but there is still the odd table that fights you on it and the Keel is less forgiving on the springs, especially with an Ekos SE, than the Cirkus or Kore.  Plus I still get the occasional LP12 from the factory that needs a rebend to the top plate so as not to rattle on the front left corner.  Add to that new discoveries in getting the best out of them: precision torques, platter alignment, belt alignment, etc. and it still ends up taking three to four hours to really make one sing.

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On 26/11/2019 at 13:10, Smokestack said:

Me  Again,

Just had a thought about DNA .

I'd forgotten  but I think  the lads there have quite a bit of  LP12 experience in previous lives  . ...so I think you'd likely be in safe hands, with ease of  parking as a bonus.

Would I be the first to take my very old car for service to a new dealership where the mechanics are all factory trained, but have never worked on anything as old as mine in the real world? I think the answer must be "no". If everything turns out to be straightforward, they'd do a good job, but would they know how to deal with an unusual problem.

Hopefully, by the time I decide that my LP12 needs anything doing, there'll be a few people posting positive results here.

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15 hours ago, ThomasOK said:

Yes, and no.  The springs and grommets are more consistent and generally easier to get working right but there is still the odd table that fights you on it and the Keel is less forgiving on the springs, especially with an Ekos SE, than the Cirkus or Kore.  Plus I still get the occasional LP12 from the factory that needs a rebend to the top plate so as not to rattle on the front left corner.  Add to that new discoveries in getting the best out of them: precision torques, platter alignment, belt alignment, etc. and it still ends up taking three to four hours to really make one sing.

That’s interesting, Thomas. What is it about Keel with Ekos SE that makes it harder? I understand the SE is a comparatively heavy arm - is that part of the issue?

Mick

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Yes,  Heavier  arms have always been a bit more fiddly .   Different types of arm cable also  require us to learn the knacks of dressing them effectively .

Thomas's comments are quite interesting . It's a good while  since I've come into contact with a significant numbers of new LP12s ....but the nature of it's design and assembly will always present the odd  one that still needs a bit of sorting out. 

A bit like an especially naughty puppy :D

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23 hours ago, Guzziboy said:

Would I be the first to take my very old car for service to a new dealership where the mechanics are all factory trained, but have never worked on anything as old as mine in the real world? I think the answer must be "no". If everything turns out to be straightforward, they'd do a good job, but would they know how to deal with an unusual problem.

Hopefully, by the time I decide that my LP12 needs anything doing, there'll be a few people posting positive results here.

Fair point ....but I think DNA do have a couple of older,  time served,  hands board :D

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From what i read when they started DNA audio they were ex Naim employees, and have added the Linn franchise later. In response to setting LP 12s up, if no one takes any in, how will they get any positive postings. For some reason they only open 1pm to 5pm Tuesday to Friday, Saturday 10am to 5pm, the Saturday is a full day, its the weekday openings i find puzzling :)

Edited by culletman

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3 hours ago, culletman said:

From what i read when they started DNA audio they were ex Naim employees, and have added the Linn franchise later. In response to setting LP 12s up, if no one takes any in, how will they get any positive postings. For some reason they only open 1pm to 5pm Tuesday to Friday, Saturday 10am to 5pm, the Saturday is a full day, its the weekday openings i find puzzling :)

Well, they may spend much of the “closed” time setting up LP12s or installing systems. They probably also work into the evening, so gain some time back by opening later in the day. Some dealers don’t have opening hours , as such,  but operate on a “by appointment “ basis.

’troll

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4 hours ago, culletman said:

For some reason they only open 1pm to 5pm Tuesday to Friday, Saturday 10am to 5pm, the Saturday is a full day, its the weekday openings i find puzzling :)

I don’t find it puzzling. My dealer opens weekdays 2 pm to 7 pm Tuesday to Friday. ’troll already explained why.

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On 28/11/2019 at 05:17, MickC said:

That’s interesting, Thomas. What is it about Keel with Ekos SE that makes it harder? I understand the SE is a comparatively heavy arm - is that part of the issue?

Mick

The weight of the arm is certainly part of it as it puts more pressure on the back right spring, which already holds more weight than either of the others.  But I also find the Keel itself is less forgiving of the suspension.  I suspect the precision of the machining of he Keel, and the nature of it being one piece, means that the spring/grommet combination has to work more precisely and is less able to have any flaws mitigated by repositioning.

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