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drmattx

Help!

20 posts in this topic

My recently acquired Densen b400 cd player has decided to go on strike and stop working it powers on ok but when you press open, open is displayed on the screen but the draw doesn’t open.

Does any one know if this can be fixed easily or am I going to have to send it to Densen to be repaired?

Thanks

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I'd send it back to Densen, don't they have a lifetime guarantee?

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I believe it does have a lifetime warranty but I got this second hand so I’m not sure if it will still apply.

It does not seem to make any sort of mechanical noise that would indicate it trying to open so it could be something wrong with the software on it.

I’m not sure how it could have happened it was working fine yesterday, possibly a mains spike because I left it turned on last night

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have you switched it off, unplugged it?

leave it unplugged overnight, perhaps software will reboot?, it's a guess, either that or draw motor is shot in some way, elctrical or mechanical, I'm sure it won't be too hard to fix, even if densen wont do it for nothing, thy'll still do it.

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I’ve tried turning it on and off and it didn’t do anything, I phoned my local Densen dealer in Taunton about 120miles away he seemed to think that it would have to go back to Densen. While its there I might as well get it upgraded to plus spec.

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I'd prepare yourself for the worst asI have a feeling it only applies to the original buyer. I always thought the Densen trays to be a bit wobbly. When I comacross a new cdp I always seem to want to give trays a wobble and marvel or frown at the build. Its a bit like kicking the tyres of a car, it tells you nothing! :nup:

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Sony6million wrote:

"I always thought the Densen trays to be a bit wobbly. When I comacross a new cdp I always seem to want to give trays a wobble and marvel or frown at the

build."

I do see what you mean by the build quality of the transport it is quite flimsy, but I have now managed to get the draw to open somehow so it not the draw motor but when I put a cd in it didn’t even think that there was a cd in there and it then didn’t what to let the cd out, its quite a strange problem.:grrr::cs:

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drmattx wrote:

My recently acquired Densen b400 cd player has decided to go on strike and stop working it powers on ok but when you press open, open is displayed on the screen but the draw doesn’t open.

Does any one know if this can be fixed easily or am I going to have to send it to Densen to be repaired?

Thanks

Ah. The latest member of the "HiFi on the blink owners club". Maybe we should have a sticky for the most reliable (or unreliable)hifi.

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I took my dead Densen to mike manning audio in Taunton today the guy in the shop said that because I was upgrading to plus spec it was pretty unlikely that Densen would charge for the repairs. The only problem is that it’s going to be about 2-3 weeks before I can get it back. But anyway it will sound better that it ever did before.

Talking of which, whilst I was there I took the opportunity to demo some equipment a Densen b400 plus which is what my b400 should return as, a Naim nait5i and some Focal jm lab cobalt 806s and the sound was mightily impressive the sound was a lot quicker and punchier that my 602s3 which I compared them to. There was also more air to the sound as well. I think that a speaker upgrade is in now in order.

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Sony6million wrote:

Its good to hear about some positive aspects during your mini crisis. When the 3 weeks are up it will seem like they went by in a flash.

think you'd be interested in the Nait or are you using one already?

At the moment I have an arcam alpha 10 which is 100watts per channel and i had never really considered the nait because I didn’t think it would have enough power, but after hearing it I can safely say how wrong I was it drove the 602s3 harder and faster than the arcam ever did so the nait is on my shopping list to. I would like densen amp so it would match my cd player but they are a bit out of my league price wise. At lest with the naim the remote doesn’t cost £200.

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